Frequently Asked Questions

Q1. I need a sign. Where do I go from here?

Have a think about what signs you are after. Often this is difficult; and we are here to help you decide what is best for your business. But start thinking about what colours you like, designs and how much you are willing to spend. Just the little things will help speed up the process.

Q2. How do I go about getting an estimate from you?

Simply give us a call or email with the details of you signage project and we'll be more than happy to provide you with a detailed estimate. If you're not quite sure of exactly what type of sign you are after, we'd be happy to provide you with some helpful suggestions. Want an estimate now? Get in touch.

Q3. Does artwork have to be supplied or can we work without it?

We have trained staff that has expertise in design programs, so it is possible for us to set you up a logo or redo artwork that is too low quality for printing. However, you can save a lot of time and money by having artwork ready to go, and in the right formats (EPS, AI).

Q4. What is my sign going to look like?

Before we go ahead with production of your sign we will provide you with a scaled down proof, which you must sign off on before we proceed with production. We will also supply you with a sample of your chosen material so you know exactly what you are getting.

Q5. What is a 'proof'?

A proof is simply an image of your signage, which we will supply to you either by email or on a printed piece of paper. The proof is a way for you to check that all elements of your design are correctly positioned and all type is correctly spelt. After you have viewed your proof and signed off on it, we will begin production of you sign.

Q6. Do I need permits for my sign?

Often, if you are inside a shopping centre, on a busy street or in built up areas you will need a permit or council approval. This is to be done by the customer prior to arranging installation of signs, and signs can only be installed if prior approval has been made. A simple call to your local council will verify whether you need any council approval.

Q7. How quick can I have my sign?

For basic window signage, stickers or banners the average turnaround time is between 1 and 3 days. But for larger signs such as shop fascia's, light boxes and fabricated signs, these need to be manufactured, so it can often takes several weeks. Please keep in mind that all signs are hand-made and manufactured specifically for you, this can take some time and the sooner you give us the final approval on artwork, the quicker you will get your signs.

Q8. What is Vinyl?

Vinyl is a specially manufactured material that can be applied to mostly any surface that is flat or non-porous. It is designed to withstand weather and comes in hundreds of colours.

Think of it as a sticker, that we can cut to any shape or size, and is perfect for lettering.

Vinyl was originally brought to the market as a replacement for hand painted lettering. The vinyl method is cheaper and quicker to install.

Q9. Why do signs cost so much?

The total cost of a sign can vary greatly depending on job size and specifications and the increase or decrease in cost may not be in anyone's control.

Your business may be in a busy shopping centre that has a criteria adopted by the governing agency that states certain compliances that must be met, permits obtained, or safety equipment that must be hired, which can often increase the price of installation.

Also, any signs requiring painting needs time for drying and double coating. All signs are made to last and look great, so we need time to achieve this.

That said, there is a sign for every budget, and we try very hard to fit in with yours.

Signage is a very misunderstood industry. All signs are custom made by hand and by skilled craftsmen that have been trained in the art. Every sign is a one off, custom-manufacture. This should not be considered a cost but an investment in your business and livelihood.

Signs are on display 365 days a year, and are proven to be the number one way of advertising.

Q10. Can you produce vehicle signage and wraps?

Yes we can. Vehicle wraps are a fantastic way to achieve a professional display of your business that nobody will miss as you drive past your potential clientele.

We provide only the best quality in vehicle wraps, don't waste money on cheap vehicle wraps; get it done properly and professionally so you don't have to have it done again in a year's time.

Q11. How long will my vehicle be out of service?

Most vehicles can be lettered in one business day. It is important for the vehicle to be clean. If the vehicle isn’t clean you could incur a car wash fee.

Q12. Does your vehicle signage or wraps damage paintwork?

Actually it does quite the opposite. Our vehicle signage prevents ultra violet light in sunshine from hitting your paintwork, which otherwise may have faded your paint over time. Out vehicle signage adheres very strongly to your car, though the adhesive is not actually very sticky. It's stays on so well due to the large surface area of contact with the vehicle.

Q13. Can vehicle wraps or signage be removed from my vehicle?

Yes, it is a simple matter to remove signage from your car without causing any lasting damage to the paintwork on your vehicle. Any residue remaining can be quickly cleaned off and a quick wax and detail will have you vehicle looking good as new. Unfortunately, during the removal process, the signage will be damaged to a point where it will not be re-usable, so you will not be able to re-apply the signage.

Q14. I'm after a sign that I cannot see on your website. Does this mean it is not available?

Do you have something about more out of the ordinary in mind? We love these kind of projects! Have a chat to us and give us a good idea of what you're after, and we'll see what we can come up with.

Curious about price? Request a quote!

If you need a quote, simply visit our Request a Quote page, fill in your details and requirements and we'll get a price estimate to you ASAP.

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